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<\/a><\/strong><\/p>\nDans le domaine de l\u2019administration de la s\u00e9curit\u00e9 sociale, la qualit\u00e9 des services renvoie aux aspects qualitatifs des prestations et services fournis par une institution de s\u00e9curit\u00e9 sociale. Elle refl\u00e8te la capacit\u00e9 de l\u2019institution \u00e0 r\u00e9pondre aux besoins multiples et complexes des participants compte tenu de ses ressources humaines, financi\u00e8res et en technologies de l\u2019information et de la communication (TIC), ainsi que du soutien fourni par ses partenaires (les organisations associ\u00e9es).<\/strong><\/p>\n <\/p>\n
Les Lignes directrices de l\u2019AISS en mati\u00e8re de qualit\u00e9 des services ont pour vocation d\u2019aider les institutions de S\u00e9curit\u00e9 sociale \u00e0 am\u00e9liorer l\u2019efficience de la prestation des services<\/p>\n
<\/p>\n","protected":false},"excerpt":{"rendered":"
Dans le domaine de l\u2019administration de la s\u00e9curit\u00e9 sociale, la qualit\u00e9 des services renvoie aux aspects qualitatifs des prestations et services fournis par une institution de s\u00e9curit\u00e9 sociale. Elle refl\u00e8te la capacit\u00e9 de l\u2019institution \u00e0 r\u00e9pondre aux besoins multiples et complexes des participants compte tenu de ses ressources humaines, financi\u00e8res et en technologies de […]<\/p>\n","protected":false},"author":59,"featured_media":0,"parent":425,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"partials\/template-formation.php","meta":{"ngg_post_thumbnail":0,"footnotes":""},"class_list":["post-316175","page","type-page","status-publish","hentry"],"yoast_head":"\n
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